Natural Language Processing (NLP) is hardly elementary for AI for business. IBM Watson, however, will now have a better understanding of the language of business. This is thanks to the incorporation of new technologies from IBM Research’s Project Debater.
Project Debater made headlines in 2018 when the IBM AI successfully debated humans and even made jokes. The new IBM Watson technologies represent the first commercialization of Project Debater’s groundbreaking NLP abilities. Now companies can reap the benefits of an AI for business that understands idioms and colloquialisms in conversational English. IBM Watson will not just analyze human language for information. It can now also understand the thought and opinion of customers. This is in line with IBM’s vision for the relationship between humans and AI in the workplace.
“This combination of human and machine makes AI both powerful and transformative. It’s why IBM refers to AI as augmented—not artificial—intelligence. This is a critical difference. IBM believes in systems that can enhance and scale human expertise, rather than those that attempt to replicate human cognition,” IBM Philippines Chief Technology Officer Lope Doromal Jr. told Digital Life Asia via email.