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Technology

Manulife PH ready for new normal from Day 1, says CEO

Manulife Philippines President and CEO Richard Bates said the company's digital transformation journey for the past two years has empowered its customers, employees, and distributors.
Manulife Philippines President and CEO Richard Bates said the company’s digital transformation journey for the past two years has empowered its customers, employees, and distributors.

The COVID-19 pandemic has posed many challenges to businesses. Manulife Philippines, however, has found it easier to adjust to the new business environment. This is thanks to its digital transformation journey for the past two years.

“The changes the COVID-19 pandemic have forced upon us have both put our digital transformation strategy to the test, and validated that we, as an organization, have taken many steps in the right direction,” Manulife Philippines President and CEO Richard Bates told Digital Life Asia.

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