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Technology

SYKES aims to bolster employee engagement via app

Multinational BPO pioneer SYKES Philippines is launching a faster and more optimized version of the SYKES PH Mobile App created exclusively for its employees.

Multinational BPO pioneer SYKES Philippines is launching a faster and more optimized version of the SYKES PH Mobile App created exclusively for its employees.

Version 2.0 of the app will feature a fresh and slick design, integrated with tools that employees often use and need, providing them a quick and easy way to access important updates and links.

“Communication is a core component of the success of our operations and with thousands of employees to manage, we really need to leverage on the modern capabilities of technology to keep in touch with all of them.We made improvements to our previous app to keep it fresh and responsive to current needs and for a better overall experience that will keep SYKESers entertained and connected to their colleagues,” said Lia Lynn Marcos, Human Resources, Senior Director, APAC of SYKES in a press statement.

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Technology

Bonds.PH app makes bond investing easy for unbanked

Union Bank of the Philippines President and CEO Edwin R. Bautista says the Bonds.PH mobile app will benefit every Filipino.
Union Bank of the Philippines President and CEO Edwin R. Bautista says the Bonds.PH mobile app will benefit every Filipino.

Have you ever thought of investing in retail treasury bonds? Now the Bonds.PH mobile app makes it easy for every Filipino, even the unbanked, to do so for as low as US$100.

The Philippine Bureau of the Treasury (BTr) is the first in Asia to launch an app for the distribution of retail treasury bonds enabled by Distributed Ledger Technology (DLT).

“The launch of Bonds.PH paves the way for all Filipinos, particularly the unbanked, to easily and affordably invest in the BTr’s newest retail treasury bond, RTB-24 or the Progreso Bonds. The mobile app presents a compelling opportunity for all to invest and help the Republic raise funds for economic recovery and COVID-19 response,” Philippine National Treasurer Rosalia V. De Leon said in a press statement.

The launch was made possible in partnership with Union Bank of the Philippines (UnionBank) and Philippine Digital Asset Exchange (PDAX).

“This is the first retail treasury bond issuance to leverage on blockchain technology in Asia, and likely the world. The Philippines is ready to lead the way into the future and tech up the nation with innovative, inclusive opportunities, powered by emerging technologies, for the benefit of all Filipinos,” said UnionBank President and CEO Edwin R. Bautista.

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Technology

UNIQLO online store officially launches in the Philippines

The Japanese global apparel retailer has officially launched the UNIQLO online store in the Philippines today.

The Japanese global apparel retailer has officially launched the UNIQLO online store in the Philippines on July 16. Miss Universe 2015 Pia Wurtzbach hosted the Facebook Live launch event. This was streamed on the official UNIQLO Philippines Facebook page.

“Our mission has always been about improving the lives of everyone through high quality clothing, outstanding level of service, and a unique shopping experience. We are deeply excited for our customers to enjoy the online store for themselves,” UNIQLO Philippines COO Masayoshi Nakamura said in a press statement.

As previously reported, the online store will feature services that will enhance the enjoyment and convenience of the UNIQLO shopping experience. It is available on the UNIQLO Philippines website and the mobile app.

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Technology

UNIQLO PH to officially launch online store on July 16

Welcome to UNIQLO -- without leaving your home. The Japanese global apparel retailer has announced that its online store in the Philippines will officially launch on July 16.

Welcome to UNIQLO — wherever you may be. The Japanese global apparel retailer has announced that its online store in the Philippines will officially launch on July 16.

The online store will be available on both the UNIQLO website and its mobile app. As part of the official launch, UNIQLO Philippines will hold an online live event via its Facebook page.

“We are excited to finally launch our online store in the Philippines. Our online store enables us to convey our brand’s commitment to improve the lives of our customers through our LifeWear and service. We’re inviting everyone to check out our digital live event on July 16 to see our online store’s offerings and features,” UNIQLO Philippines COO Masayoshi Nakamura said in a press statement.

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Technology

Komo, EastWest’s all-digital bank, eyes ‘younger upstarts’

Isabelle Yap, Special Projects Officer and AVP at East West Banking Corporation, said they are launching Komo because while they believe brick and mortar will not go away anytime soon, digital is the future.
Isabelle Yap, Special Projects Officer and AVP at East West Banking Corporation, said they are launching Komo because while they believe brick and mortar will not go away anytime soon, digital is the future.

What’s in a name? In the case of Komo, the all-digital bank that East West Banking Corporation is launching this year, it’s a name that they hope will become synonymous with a good digital banking experience.

“We would like to have a distinctive name and let the name be defined by the value we give to customers. The idea is to associate Komo with a good digital banking experience. From the start, we knew that we wanted to make customers feel calm and assured by creating a product that was easy to use, secure, and reliable. Our goal was to simplify customers’ lives by giving them full control over their money. Translate that to Filipino and you might say kontrol mo ang pera mo (you control your money) — hence, Ko-mo,” Isabelle Yap, Special Projects Officer and AVP at EastWest, told Digital Life Asia.

The bank is offering Komo through its subsidiary EastWest Rural Bank. Yap said Komo will target a different market segment than EastWest’s own digital banking services.

“We believe that there are segments in the market where Komo makes sense, and there are segments in the market who want digital banking services but still coupled with brick and mortar. Each segment has different needs, and therefore, may not want the same products or experience. For example, Komo’s target market is focused mainly on younger upstarts, which is different from EastWest’s target market. Therefore, the corresponding products and services offered will be different.” she said.

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Technology

RCBC all-digital bank also inclusion super app, says EVP

RCBC EVP and Chief Innovation and Inclusion Officer Lito Villanueva says exciting times are ahead with the upcoming launch of the RCBC all-digital bank.
RCBC EVP and Chief Innovation and Inclusion Officer Lito Villanueva says exciting times are ahead with the upcoming launch of the RCBC all-digital bank.

As Yuchengco-owned Rizal Commercial Banking Corporation (RCBC) ramps up its digital transformation, it will launch an all-digital bank that will drive financial inclusion in the Philippines.

“RCBC will be launching an all-digital bank and it will be sooner rather than later. The company is not afraid to look towards the future and accept that legacy banking may be a thing of the past. A peek into what we have ahead: this new product will not only be an all-digital bank but also an inclusion super app — with an array of services that is more than what is offered in the market today. Exciting times are coming,” Lito Villanueva, EVP and Chief Innovation and Inclusion Officer of RCBC, told Digital Life Asia.

Villanueva is concurrently the Chief Digital Transformation Advisor of the Yuchengco Group of Companies (YGC). He emphasized the important role that digital transformation plays in financial inclusion.

“I believe that digital transformation is the wrecking ball that will bring down real and perceived barriers to financial inclusion for Filipinos. For one, majority of Filipinos already own mobile phones and are connected online. If we could bring financial services to their electronic devices, then we do not only have one foot in the door but we will literally be inside their homes. Well, digital transformation is not just about technology or devices. It is about mindset, culture, and people,” Villanueva said.

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Technology

Business survival: Accept new normal for at least a year

Business survival tips from Angkas Chief Transport Advocate George Royeca: adapt to the situation, stay relevant, and weather the storm.
Angkas Chief Transport Advocate George Royeca’s business survival tips? Adapt to the situation, stay relevant, and weather the storm.

One day, the enhanced community quarantine will end. It is wrong, however, to think consumer confidence will return immediately. In fact, business survival means asking yourself if your company can adapt to the present conditions for at least a year.

“A lot of people don’t realize that it’s really not a matter of whether the President lifts the lockdown,” said George Royeca, Chief Transport Advocate of Angkas. “It’s a matter of when we find a cure. The only way to beat this virus is when you find a vaccine or a cure. In the meantime, what do we do to co-exist with COVID?”

According to Royeca, the key to business survival is accepting this reality.

“Even with the ECQ being lifted, it’s not going to be back to normal. Consumer confidence is shot. It’s going to take a while for that to ramp up. Give it a year or two in your business horizon. At least a year, to see how your business will survive. So looking at it from a three-month perspective is very dangerous. It could be damaging to the decisions that you make on how to move your business forward,” he said.

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Science Technology

Turn your screen time into climate solutions with this app

Put your screen time to good use by joining We Don't Have Time.
Put your screen time to good use by joining We Don’t Have Time.

(Editor’s note: A different version of this article on screen time was originally published on TessDrive.com. Reposted with permission.)

Thanks to the COVID-19 pandemic and the enhanced community quarantine, many of us are staying home and spending more time online. What if we could use all that screen time to help solve the climate crisis?

Stockholm-based WeDontHaveTime AB (publ) is a startup crowdfunded by over 550 investors from 15 different countries. This Swedish company operates We Don’t Have Time, which seeks to harness the power of social media to find solutions for the climate crisis.

People can join this social network free of charge, where they can create climate actions and collaborate with other users. By building a community of climate heroes from all over the world, We Don’t Have Time members can influence companies, organizations, and public figures.

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Technology

Online banking embraced by more Filipinos, says ING

Hans Sicat, country manager of ING Bank in the Philippines, stresses the need to make online banking accessible 24/7 to customers.
Hans Sicat, country manager of ING Bank in the Philippines, stresses the need to make online banking accessible 24/7 to customers.

Need more convincing that it is better to bank from home? The COVID-19 pandemic is proving to be a very compelling reason. Filipinos are now shifting to online banking due to the enhanced community quarantine (ECQ) that forces them to stay home.

As an all-digital bank, ING Bank is committed to making its services available 24/7. It has also announced it will keep its savings interest rate at 4% per annum until July 31. This will assure ING customers that their money will continue to grow, as sustained savings or for emergency needs.

“The increasing shift to online banking due to the ECQ has given us bigger opportunities to encourage more Filipinos to bank from home the past few weeks,” Hans Sicat, country manager of ING Bank in the Philippines, told Digital Life Asia via e-mail.