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A Life Less Analog Technology

Edusuite platform keeps schools running amid pandemic

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As I’ve previously mentioned in this column, education is very dear to my heart. That’s why I was happy to learn that Philippine startup Edusuite aims to help improve the educational system here with its artificial intelligence (AI)-powered school management system for
K-12 to college. This allows schools to focus less on administration and more on education.

Now, I’m a techno-optimist and a big believer in AI. I love Edusuite’s vision of having AI co-manage the school together with human administrators. Otherwise, as Edusuite Co-founder and President Niel Dagondon pointed out at the press briefing on July 29, you are using software but still just manually administering the school. But how challenging is it to get school officials to adopt this mindset and allow AI to co-manage?

“I have to admit that it’s not going to be a fast process. Sometimes we launch Edusuite with a school and it takes them sometimes as much as two years to enable all the features that Edusuite has. And what we did is to make it in a way that we can turn off the AI-specific features one by one. So if a school does not trust the system to do the AI at the start, they’ll be able to do the planning their way. For example, if they don’t want the student advising module to automatically advise the student, they can just turn it off and have someone on the backend manually approve each time a student would take a certain number of subjects. So it’s not going to be automatic, that as soon as they implement Edusuite, all the AI features are turned on,” Dagondon said.

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Technology

IBM shows high cost of compromised employee accounts

Compromised employee accounts are the most expensive root cause of data breaches. This is based on the findings of the 2020 Cost of a Data Breach Report that IBM Security announced today.

Compromised employee accounts are the most expensive root cause of data breaches. In fact, data breaches caused by compromised employee accounts cost US$1M more than the average data breach. This is based on the findings of the 2020 Cost of a Data Breach Report that IBM Security announced today.

Sponsored by IBM Security and conducted by the Ponemon Institute, the 2020 Cost of a Data Breach Report is based on in-depth interviews with more than 3,200 security professionals in organizations that suffered a data breach over the past year. This global study on the financial impact of data breaches revealed that these incidents cost companies US$3.86M per breach on average. Meanwhile, the average cost in ASEAN is US$2.71M.

As companies are increasingly accessing sensitive data via new remote work and cloud-based business operations, the report sheds light on the financial losses that organizations can suffer if this data is compromised. A separate IBM study found that over half of employees new to working from home due to the pandemic have not been provided with new guidelines on how to handle customers’ personally identifiable information, despite the changing risk models associated with this shift.

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Technology

AI adoption to accelerate in new normal, says IBM

Rob Thomas, Senior Vice President, Cloud and Data Platform, of IBM, says companies are becoming more comfortable with AI adoption.
Rob Thomas, Senior Vice President, Cloud and Data Platform, of IBM, says companies are becoming more comfortable with AI adoption.

As the COVID-19 pandemic reshapes the world, AI adoption will help businesses recover and restart. To this end, IBM has announced today new AI-powered capabilities and services, including IBM Watson AIOps.

Built on Red Hat OpenShift, IBM Watson AIOps will be a powerful tool for automating a company’s information technology infrastructure. It runs across any cloud and works in collaboration with an ecosystem of partners, including Slack and Box.

“The crisis in many cases is going to accelerate what probably would have happened anyway. And I think AI is a great example of that. Companies are slowly getting comfortable with the idea of AI and it being their friend, and that it drives transformation. I like to say AI is not going to replace managers, but managers that can use AI will replace managers that cannot,” Rob Thomas, Senior Vice President, Cloud and Data Platform, of IBM, told Digital Life Asia at the press briefing for its Think Digital conference.

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Technology

AI for business gets boost with new IBM Watson tech

AI for business: Project Debater
The Project Debater AI was not only a good debater, but also an aspiring comedian

Natural Language Processing (NLP) is hardly elementary for AI for business. IBM Watson, however, will now have a better understanding of the language of business. This is thanks to the incorporation of new technologies from IBM Research’s Project Debater.

Project Debater made headlines in 2018 when the IBM AI successfully debated humans and even made jokes. The new IBM Watson technologies represent the first commercialization of Project Debater’s groundbreaking NLP abilities. Now companies can reap the benefits of an AI for business that understands idioms and colloquialisms in conversational English. IBM Watson will not just analyze human language for information. It can now also understand the thought and opinion of customers. This is in line with IBM’s vision for the relationship between humans and AI in the workplace.

“This combination of human and machine makes AI both powerful and transformative. It’s why IBM refers to AI as augmented—not artificial—intelligence. This is a critical difference. IBM believes in systems that can enhance and scale human expertise, rather than those that attempt to replicate human cognition,” IBM Philippines Chief Technology Officer Lope Doromal Jr. told Digital Life Asia via email.